Privacy policy

Last updated: August 2026

Who We Are

Uncolonised is a brand owned and operated by Healing Harvest, registered at 54/3062, Canjanathoppil House, Temple Road, Kadavanthra, Kochi, Ernakulam, Kerala, 682020. GST No. 32AQMPG9452E2ZU. FSSAI License No. 21325186000936. This Privacy Policy applies to our website at uncolonised.in.

What Information We Collect

When you place an order or create an account, we collect:

  • Name, email address, and phone number
  • Delivery address
  • Payment information (processed securely through our payment gateway; we do not store card details)
  • Order history

When you browse our website, we may also collect:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Device information

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations, dispatch notifications, and delivery updates
  • Respond to your queries and support requests
  • Send you information about new products or offers, where you have opted in to receive these
  • Improve our website and shopping experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to recognise returning visitors, remember your cart, and understand how people use the site. You can choose to disable cookies in your browser settings, though some features of the site may not function correctly if you do.

Data Sharing

We share your information only with:

  • Our payment gateway partner, to process transactions securely
  • Our logistics and courier partners, to fulfil and deliver your order
  • Analytics tools, to understand how our website is used (in anonymised form)

Data Retention

We retain your personal data for as long as your account is active or as required to fulfil the purposes outlined above, and as required by applicable Indian law.

Your Rights

You may at any time:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to any legal obligations we must fulfil
  • Opt out of marketing communications by clicking the unsubscribe link in any email or contacting us directly

Security

We take reasonable precautions to protect your data from unauthorised access, disclosure, or misuse. However, no internet transmission is entirely secure and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page.

Contact Us

hello@uncolonised.in 
+91 7356-1565-61
Monday to Saturday, 10 AM to 6 PM IST